This Module Is Designed To Introduce Participants To And Equip Them With A Working Knowledge Of The Fundamentals Of Quality Management. For An Organization, There Is A Need To Manage Quality In Order To Ensure Its Viability. This Module Thus Seeks To Provide Participants With The Knowledge And Technical Know-how About Total Quality In Organization Using Quality As A Management Framework. This Module Enables Participants To Assess The Importance Of Quality, Customer Focus, Leadership, Strategic Planning, Execution And Deployment As Well As To Identify Critical Process Management Strategies Like Bench-marking, Supplier Partnering And Business Continuity Management In Quality Management